The Consular Division is responsible for providing consular services to assist Malaysians abroad in their consular needs. The Division also provides similar assistance to foreigners in Malaysia. Other services include issuance of diplomatic and official passports and travel documents, processing of visa applications for Malaysian VIPs and Malaysian Government officials who are on official duties abroad. Besides that, the Division also provides consular assistance related to death, detention, distressed and missing Malaysians overseas.
The Consular Division also operates a special counter for the public to authenticate / attest their documents which include invoices, trade documents and certificates, school certificates and other documents used overseas. It also handles the applications for the Certificate of Good Conduct.
In times of crises that involve Malaysian interests, the Division will work in tandem with Majlis Keselamatan Negara (National Security Council), relevant bilateral Divisions and the Administration’s Security Division to work out appropriate plans of action to address and resolve the related crises.